Parameters for experience
- Visual – How it looks
- Functional – How smoothly it functions
- Interactive – How much it connects through interaction
- Emotional – How much it generate emotions, deeper impacts
- Relationship – How it helps in relating to others
- Life style – Impact on the life style.
Experience economy is not just customer experiences. Owner /Shareholder, Worker /employee and Customer /user all are influenced by these.
This needs to be used for designing, operating and life styles.